We want your home ownership experience to be a great one, which is why we have provided you with a fully interactive Homeowner Care Platform that will allow you to better understand, maintain and enjoy your investment. You can find the login credentials for your portal in the accompanying printed guide, or on the label attached to your electrical panel.
Simply login to personalize your account for an optimized experience. Once registered you can:

– Reference key information anywhere, anytime from any device.

– Know how to operate your home’s systems.

– Maintain a High Resale Value.

– Get Maximum Coverage from Your New Home Warranty.


If you have already completed your registration for
the Customer Care Portal, please login below.

Our process

After you purchase your home it’s time to celebrate.  The following is our simple process on what to expect before moving in.

An orientation will be held within 30 days prior to your completion date. During this orientation you will be have the opportunity to walk through your new home and become educated on how to care and maintain your new home.

Move in Day is the day after completion where you will be able to pick up your keys and sign all warranty documentation. At this time you will also be given a Homeowner Manual which helps reference all items inside your new home.

Ongoing Homecare will be provided during the warranty period and all homeowner issues will be responded to through our online portal system. Please log-in above in order to request any home warranty items.

Building quality
homes for 3 decades

Hayer Builders Group Inc. is licensed as a residential builder with the Homeowner Protection Office and a member in good standing with WBI Home Warranty Ltd.

WBI Home Warranty provides residential builders with the mandated 2-5-10 home warranty insurance, as set out by the Homeowner Protection Act of B.C. Mandatory home warranty insurance include the following coverage:

1 year on all materials and labour

2 years on major systems

5 years on the building envelope and;

10 years on structure